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- 10. July 2022
The company Cookie Information chose, at the beginning of 2022, Woba.io to carry out their important engagement surveys.
The company’s CEO, Karsten Rendemann wanted a clear insight into the employees’ well-being and wanted the process of the well-being work to be easy, clear, dynamic and not least efficient.
Along with the Woba platform and the detailed measurements, an experienced Customer Success Manager also came along – Natacha Weinreich Elmer. This always happens when a company chooses to invest its well-being in Woba. And Natacha was involved during the entire process in relation to onboarding and getting Cookie Information’s first survey started. Together, they got the first survey started when they ran the statutory workplace assessment in March 2022.
The Health and Safety Assessments results showed that Cookie Information is a company with good well-being.
There were some individual areas where Woba’s platform indicated that there was room for improvement or preventive work.
And CEO Karsten Rendemann took that as constructive and serious input.
He gathered his department heads and jointly agreed with them that concrete action measures related to the individual focus areas should be implemented.
Specifically, the focus areas were linked to ‘Information and Guidelines’.
This is where the employees state whether they receive sufficient information upon employment and continuously in their daily work at the workplace regarding various subjects and themes.
For example, several people in the APV answered that they had not received guidance on how to avoid being mentally and physically stressed.
It was concrete. And really just to go to.
Then, after advice from Natacha, Cookie Information’s department managers set about planning concrete action measures to get guidelines for movement in everyday life implemented in the company.
“I saw from the APV’s results that several employees lacked some form of collective motivation for movement in everyday life. And several were actually worried that the lack of movement could end up in stress. That is why I advised ‘Cookie Information’ to, among other things, introduce ‘Walk&Talks’, daily reminders and forced breaks with movement.”
Natacha, Customer Success Manager, Woba.io
And the company’s department heads listened.
One department introduced daily, loving reminders via the intranet to remember to ‘raise-lower-the-table’. In addition, they introduced a weekly office exercise with some form of physical movement.
Another department held 1:1 conversations to identify the real problems, made action plans and follow ups.
At the same time, all employees in the department were actively encouraged to change their working position during the working day.
A third department also introduced daily reminders via Slack. Reminders about changing position and raising the table. And in addition, information was also given clearly and distinctly about the employees’ health insurance, which, among other things, offered a free chiropractor.
An APV or other measurement cannot stand alone.
The effect of the action measures that have been implemented must always be looked at. Both to check whether there has been progress in well-being and, in particular, also to gain insight into whether the chosen measures of action need to be adjusted or reconsidered.
Otherwise, you are groping a bit blindly.
Cookie Information would not grope blindly. So they started a follow-up effect measurement after three months – i.e. in June 2022.
And the results spoke for themselves.
A significant improvement was seen in the mentioned focus areas.
In the 3 months, there had been an increase in satisfaction in relation to ‘Information & guidelines’ in three departments of 12%, 20% and as much as 44% respectively.
So one could safely conclude that the chosen measures had been a great success for well-being and the working environment.
“I often see with my many business customers that just the fact that the problems or the current risks come to light already has an effect. That is why I also advised ‘Cookie Information’ early in the process to start the well-being work by drawing up and making visible some clear guidelines – and create transparency and transparency across the board.”
Natacha Weinreich Elmer, Customer Success Manager, Woba.io
And that’s exactly what Cookie Information’s department heads did.
They took the advice and the results of the measurements to heart – and drew up specific action plans that addressed the specific focus areas.
Which led to better well-being and, not least, a feeling in the individual employee that their answers and concerns were taken seriously and acted upon immediately.
This provides well-being and job satisfaction.
Cookie Information continues to see progress in well-being – and not least in the important movement in everyday life. And they will continue to use Woba.io to keep up to date with employee well-being and job satisfaction, as it has a high priority for the company and CEO, Karsten Rendemann.
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Companies now know well that when they invest DKK 1 in the working environment, they get DKK 2 back. Despite this fact, no tools have yet been able to measure this effect.
“Woba, on the other hand, gives us access to a comprehensive risk assessment system and thus a long-awaited real-time overview of our customers’ known and unknown risks within the working environment. This helps us to assist with the best possible preventive advice based on current data insights. The Woba system also helps our customers to measure the effect of their implemented action plans on, for example, the level of well-being and sickness absence. In this way, our customers gain new and very concrete knowledge of where their risk areas are, what they should do about them and the effect of their time and efforts”
Lars Christensen, Managing Director Willis Towers Watson DK.
Willis Towers Watson (WTW) was founded in 1828 and is today a world-leading global advisory and brokerage firm. WTW is driven by a central vision to help their customers identify risks, so that the company can best prevent human losses and at the same time get the best conditions for creating growth and success. In other words – WTW helps clients around the world turn risk into business growth.
In June 2018, WTW first contacted Woba. WTW was looking for a digital tool that could give their customers the opportunity to measure the temperature of their risks in the working environment and at the same time give WTW access to a digital overview of their customers’ risk areas. After many months of negotiation, WTW and Woba suddenly found the key and common thread between the two businesses – and it was the statutory Workplace Assessment (APV) that cracked the code:
“In English, APV is called ‘Health & Safety Risk Assessment’, and it actually describes much better what it is about – namely a risk assessment of companies’ health and safety status. It also paints a much clearer picture of the APV’s real meaning and how WTW can use Woba’s APV as a risk management tool where they can help their customers prevent the loss of key employees before the damage happens‘
says Woba’s CEO, Malene Madsen.
In January 2020, WTW and Woba established a co-branding collaboration. WTW chose to buy a license for Woba’s complete APV system, so that in future they can offer their customers a service that enables them to meet the Norwegian Working Environment Authority’s legal requirements for the APV in an easy and efficient way. The strategic collaboration between WTW and Woba was launched on 9 December and is already live in the Danish companies. Søren Egens Petersen talks here about the importance of the solution for their customers today:
“A high level of employee well-being is one of the most important success criteria in any company, and therefore it is absolutely crucial that the management has a good overview of the areas in the company where there is a particular need to make an effort to eliminate dissatisfaction . With Woba, the company not only gets the overview, but also concrete recommendations for what can be done to increase well-being”.
says well-being expert Søren Egens Petersen from Corporate Health at Willis Towers Watson.
A 100% complete, legally binding system for completing the APV – completely automatically
Industry-specific Health and Safety Risk Assessment questionnaires from the Danish Working Environment Authority for all industries and sectors.
‘Happy and satisfied customers – that’s our drive‘.
– This is how STEP Transport begins the cover text on their website. And it is not a completely random motto. For CEO Stephanie Ørnfeldt and the company have, over the past 12 years, positioned themselves as one of the country’s leading transport companies. And it’s no accident either.
For STEP Transport, it takes its task seriously and puts the customers first, which gives the company a wealth of happy and satisfied customers.
Companies now know well that when they invest DKK 1 in the working environment, they get DKK 2 back. Despite this fact, no tools have yet been able to measure this effect.
“Woba, on the other hand, gives us access to a comprehensive risk assessment system and thus a long-awaited real-time overview of our customers’ known and unknown risks within the working environment. This helps us to assist with the best possible preventive advice based on current data insights. The Woba system also helps our customers to measure the effect of their implemented action plans on, for example, the level of well-being and sickness absence. In this way, our customers gain new and very concrete knowledge of where their risk areas are, what they should do about them and the effect of their time and efforts”
Lars Christensen, Managing Director Willis Towers Watson DK.
Willis Towers Watson (WTW) was founded in 1828 and is today a world-leading global advisory and brokerage firm. WTW is driven by a central vision to help their customers identify risks, so that the company can best prevent human losses and at the same time get the best conditions for creating growth and success. In other words – WTW helps clients around the world turn risk into business growth.
In June 2018, WTW first contacted Woba. WTW was looking for a digital tool that could give their customers the opportunity to measure the temperature of their risks in the working environment and at the same time give WTW access to a digital overview of their customers’ risk areas. After many months of negotiation, WTW and Woba suddenly found the key and common thread between the two businesses – and it was the statutory Workplace Assessment (APV) that cracked the code:
“In English, APV is called ‘Health & Safety Risk Assessment’, and it actually describes much better what it is about – namely a risk assessment of companies’ health and safety status. It also paints a much clearer picture of the APV’s real meaning and how WTW can use Woba’s APV as a risk management tool where they can help their customers prevent the loss of key employees before the damage happens‘
says Woba’s CEO, Malene Madsen.
In January 2020, WTW and Woba established a co-branding collaboration. WTW chose to buy a license for Woba’s complete APV system, so that in future they can offer their customers a service that enables them to meet the Norwegian Working Environment Authority’s legal requirements for the APV in an easy and efficient way. The strategic collaboration between WTW and Woba was launched on 9 December and is already live in the Danish companies. Søren Egens Petersen talks here about the importance of the solution for their customers today:
“A high level of employee well-being is one of the most important success criteria in any company, and therefore it is absolutely crucial that the management has a good overview of the areas in the company where there is a particular need to make an effort to eliminate dissatisfaction . With Woba, the company not only gets the overview, but also concrete recommendations for what can be done to increase well-being”.
says well-being expert Søren Egens Petersen from Corporate Health at Willis Towers Watson.
A 100% complete, legally binding system for completing the APV – completely automatically
Industry-specific Health and Safety Risk Assessment questionnaires from the Danish Working Environment Authority for all industries and sectors.
‘Happy and satisfied customers – that’s our drive‘.
– This is how STEP Transport begins the cover text on their website. And it is not a completely random motto. For CEO Stephanie Ørnfeldt and the company have, over the past 12 years, positioned themselves as one of the country’s leading transport companies. And it’s no accident either.
For STEP Transport, it takes its task seriously and puts the customers first, which gives the company a wealth of happy and satisfied customers.
Pernille Ristorp Sørensen is HR-Business Partner at Group Logistic (hverdag.dk) and in 2020 entered into collaboration with Woba to acquire a dynamic and more realtime picture of employee engagement.
(Pernille Ristorp Sørensen, HR Business Partner, Group Logistic (hverdag.dk))
A realization that employee well-being and engagement are the key words in the fight against ‘The Great Resignation’ – which counts a significant increase in sick leave and resignations, made Pernille choose Woba back in 2020.
Group Logistic actually had a fairly well-functioning working environment at the time, but after realizing the need to get a more realtime picture of the employees’ well-being and prioritizing the close feeling with the internal atmosphere, Pernille saw a need to learn more about the company’s working environment and not least to prevent any problems and dissatisfaction.
“We are a company that cares enormously about the well-being of our employees, and before Woba we had an online mailbox where employees could sign in with a stone in their shoe. And when we came across Woba, we thought it could help us create a culture where employees also remembered to report it if they had something.”
In order to clarify a valid starting point for the well-being and commitment as a whole, Pernille decided in consultation with Woba that they should start the collaboration with ongoing pulsing engagement surveys – in order to ‘take the pulse’ and get a solid, quick insight into the situation.
After some time with continuous pulse surveys, it was followed up with the implementation of the statutory workplace assessment.
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