Energi Viborg increases response rate and well-being with Woba

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Energi Viborg bruger Woba.io

Energi Viborg is committed to promoting well-being within their organization and collaborates closely with Woba to achieve this goal.


We prioritize well-being at Energi Viborg,” says Dorte Danielsen, Executive Secretary/HR at Energi Viborg.


Together with Kira, their Customer Success Manager from Woba, we have explored how Energi Viborg has adapted the Woba platform to develop their own approach to well-being work with the aim of increasing response rates and enhancing employee well-being using Woba.


The Challenge: A declining response rate to well-being surveys

At Energi Viborg, they used to conduct well-being surveys every other week, asking 5 questions based on the WHO-5 well-being index. However, they faced a challenge as the response rate had dropped below 50%. There was a need for a system that could delve deeper into work-related well-being.

Through collaboration between management, union representatives, and occupational health and safety representatives, it was decided that they needed a system where they could formulate their own questions, customize them for departments, and allow for comments to be added to each question. This led them to choose Woba, which met their needs.


Everything aligned perfectly with our desire to prioritize well-being and not just rely on an annual well-being survey,” Dorte says about the choice of Woba.

Woba used in a new way – focusing at the departmental level

With Woba, Energi Viborg now conducts quarterly well-being surveys that include 10-12 general questions that are the same for the entire organization but change from time to time. There is also an opportunity to add 2-3 department-specific questions, developed collaboratively by managers, union representatives, occupational health and safety representatives, HR, and an industrial psychologist.


The industrial psychologist is a permanent part of the team; he reviews the reports with the respective department, provides input, and supports in addressing any challenges. He also formulates the standard questions, which, however, are approved by the management team before distribution,” Dorte explains.


In this way, they are using Woba in a new way, where the focus is not on cross-survey comparisons, but rather on individual departments. After each survey, a follow-up meeting is held for each department, facilitated by the industrial psychologist, where they work to delve into the issues that may have arisen in the Woba report.


The Solution: Increasing response rate with Woba

Based on the results and well-being meetings, the organization has implemented several initiatives with the aim of promoting well-being. In addition to well-being work, Energi Viborg’s goal is also to strengthen their ability to address any challenges and problems by addressing them. With the help of Woba, they have managed to focus on and identify key areas for improvement.


With Woba, we have achieved good results in our well-being work, as it has shed light on areas we can work on. The response rate has increased significantly, and we have improved our ability to address challenges and bring them to light. Woba has helped us identify crucial areas for improvement and has aided in our ongoing focus on well-being,” says Dorte.


As a result, Energi Viborg has also seen an increase in the response rate. On average, it is now at 87.5%, and on several individual surveys, it exceeds 100%. With the close collaboration and a strong focus on well-being, there is no doubt: Well-being is crucial for Energi Viborg and benefits both the company and its employees.


Read more about how you can ensure better response rates in your surveys 

Do you want to increase your response rate in your employee surveys?

Woba’s vision is to create a better world to work in by revolutionizing your HR landscape. With Woba, you can transform employee feedback into proactive action plans, measure the return on your initiatives, and align them with your key HR KPIs.

Reserve a personal online demo with Woba to learn more about how we can help you boost the response rate in your surveys and convert insights into proactive action plans to anticipate and prevent stress, absenteeism, and resignations in your company.




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Woba, on the other hand, gives us access to a comprehensive risk assessment system and thus a long-awaited real-time overview of our customers’ known and unknown risks within the working environment. This helps us to assist with the best possible preventive advice based on current data insights. The Woba system also helps our customers to measure the effect of their implemented action plans on, for example, the level of well-being and sickness absence. In this way, our customers gain new and very concrete knowledge of where their risk areas are, what they should do about them and the effect of their time and efforts

Lars Christensen, Managing Director Willis Towers Watson DK.


Willis Tower Watson

Willis Towers Watson (WTW) was founded in 1828 and is today a world-leading global advisory and brokerage firm. WTW is driven by a central vision to help their customers identify risks, so that the company can best prevent human losses and at the same time get the best conditions for creating growth and success. In other words – WTW helps clients around the world turn risk into business growth.


The Challenges

In June 2018, WTW first contacted Woba. WTW was looking for a digital tool that could give their customers the opportunity to measure the temperature of their risks in the working environment and at the same time give WTW access to a digital overview of their customers’ risk areas. After many months of negotiation, WTW and Woba suddenly found the key and common thread between the two businesses – and it was the statutory Workplace Assessment (APV) that cracked the code:

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says Woba’s CEO, Malene Madsen.


The Solution

In January 2020, WTW and Woba established a co-branding collaboration. WTW chose to buy a license for Woba’s complete APV system, so that in future they can offer their customers a service that enables them to meet the Norwegian Working Environment Authority’s legal requirements for the APV in an easy and efficient way. The strategic collaboration between WTW and Woba was launched on 9 December and is already live in the Danish companies. Søren Egens Petersen talks here about the importance of the solution for their customers today:

A high level of employee well-being is one of the most important success criteria in any company, and therefore it is absolutely crucial that the management has a good overview of the areas in the company where there is a particular need to make an effort to eliminate dissatisfaction . With Woba, the company not only gets the overview, but also concrete recommendations for what can be done to increase well-being”.

says well-being expert Søren Egens Petersen from Corporate Health at Willis Towers Watson.


Solution – powered by Woba

A 100% complete, legally binding system for completing the APV – completely automatically
Industry-specific Health and Safety Risk Assessment questionnaires from the Danish Working Environment Authority for all industries and sectors.

Option to add customized APV questions

  • Automatic creation process, where the customer can create, plan the APV and set it in motion via 5 steps. There is also the option of personal setup if the customer wishes.
  • Answering measurements on all devices: PC, tablet and via the Wobas smartphone app.
  • Employee access to own personal results, scores, well-being development and e-learning tools to promote well-being and the working environment.
  • Manager access to Woba’s analysis tool (dashboard) with automatic results – both reports and comment analyzes can be viewed and downloaded across the entire company.
  • Manager access to the real-time Risk Map, where HR and all local managers can identify and act on health and safety risks for sickness absence with a simple login.
  • Manager access to automatic recommendations for action measures to prevent the APV’s designated risk areas.
  • Manager access to the action plan module, where HR, AMR and the local manager can upload and follow the effect of the action plans across the entire company over time.
  • Manager access to Sickness Absence module and Report Injury.
  • Gives HR, AMR and local managers the data insights to make targeted decisions to prevent workplace injury and absenteeism risks – instead of relying on outdated data and intuition.
  • Made it easy for WTW’s customers to collect, understand and proactively act on APV risks before the damage happens
    Gave WTW access to a holistic and data-driven Risk Assessment System across all their customers in real-time


Woba & STEP Transport
STEP Transport is one step ahead with Woba

Happy and satisfied customers – that’s our drive‘.

– This is how STEP Transport begins the cover text on their website. And it is not a completely random motto. For CEO Stephanie Ørnfeldt and the company have, over the past 12 years, positioned themselves as one of the country’s leading transport companies. And it’s no accident either.

For STEP Transport, it takes its task seriously and puts the customers first, which gives the company a wealth of happy and satisfied customers.

Kira Lund-Probst
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