What do the most productive workplaces have in common? The answer comes down to a very simple truth – they have a high engagement level among their employees.
Later in this article I will tell you about how you can boost your employees’ engagement and retention with our HR Impact platform, Woba.io – but first, let’s delve into the significance of employee engagement.
The traditional notion that “the customer is king” has evolved. Modern companies now understand that employee well-being is essential for delivering top-notch customer service. This translates to creating a healthy workplace that cultivates engagement, productivity, and employee loyalty, which has become crucial for business success.
Employee Engagement holds significant importance in strategic HR for several compelling reasons. Research demonstrates that engaged employees yield various positive outcomes, including:
As a result, a wide spectrum of people leaders – ranging from HR professionals to Chief People Officers and People & Culture managers – grapple with a significant challenge: How do we effectively measure employee engagement? In simpler terms, how can we tap into the collective intelligence and inner states of the entire organization? And how can we translate this knowledge into tangible business impact? This intricate question demands a comprehensive breakdown, and I’ll endeavor to provide one.
The foundation of Employee Engagement still holds relevance, dating back to 1990 when Professor William A. Kahn first introduced the concept of Work Engagement. Subsequent research has consistently revealed the links between engagement and positive outcomes like job satisfaction and strong workplace support.
A key figure in this field is Professor Wilmar Schaufeli, an expert in Organizational Psychology. His research on job burnout and employee engagement underpins the scientifically-backed indicators we employ in our Employee Engagement Survey.
Schaufeli’s significant contribution is the Utrecht Work Engagement Scale (UWES). This tool remains relevant for measuring engagement. Schaufeli defines engagement as “…a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption,” encompassing three dimensions:
These aspects are gauged through a set of 17 questions. Research confirms that the scale is reliable and valid, establishing it as the most effective approach to measuring employee engagement.
Allow me to distill the above research on employee engagement into a concrete, step-by-step process for measuring employee engagement.
Now you might be left with the question: “Okay, now I know what to measure – but how can I easily translate the employees’ feedback from the engagement survey into concrete positive outcomes, like reducing sick leaves and resignations?” No tools on the market can solve this challenge – except for the HR platform, Woba.io.
In the following section, I will specifically show you how with Woba by your side, you can make a significant and measurable difference – not only for your employees but also for the bottom line.
We’ve made this process incredibly easy for you, allowing you to focus on optimizing engagement among your employees. Building on the aforementioned research, we’ve created a comprehensive and research-validated Employee Engagement measurement guide that you can download right away.
Simply schedule our 360 Pulse Engagement Survey (on a weekly, monthly, quarterly, or yearly basis) to measure your employees’ engagement levels. Rather than conducting an annual Engagement Survey, we highly recommend frequent surveys to always have your finger on the pulse. This approach helps identify early warning trends—be they positive or negative—that could impact employee engagement. A key feature is ensuring you consistently follow up on survey results to track positive changes. In Step 4, I will explain how seamlessly Woba facilitates this process.
HR, HSE and managers get an seamless access to Woba’s management analytics. This is a key tool for you to get a real-time picture of your employees engagement level and where you can predict the most important early warning trends down the road so you can take action right away.
The most important step when you run an engagement survey is to follow-up. That is why we at Woba has been the market’s most easy-to-use action planning tool. With one click you can simply identify a risk, create an action plan and track your progress that impact your biggest people KPI’s as absenteeism, turnover, engagement and burnout. You can set your KPI’s target directly in Woba.
Woba is more than a survey tool; it is a game-changer for HR impact. Bid farewell to spending exorbitant sums on consultancy agencies to calculate the return on investment for your engagement initiatives. We’ve developed an algorithm that automatically quantifies the ROI business impact resulting from your actions in Woba. What’s not to like?
Our vision is to create a better world to work by revolutionizing your HR landscape. Our hearts beat for making you in HR the central driver of business impact. With Woba by your side, this vision can turn into reality.
I’m excited to demonstrate how Woba can make a significant difference in achieving your company’s most ambitious HR objectives.
Schedule a meeting with me to explore the transformative potential of Woba.io.
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As we all know by now, employee absenteeism can slowly eat away at an organization’s effectiveness and team performance. Whether it’s a pattern of frequent short-term absences or infrequent but longer ones, absenteeism is a big challenge for how well a company functions. It’s closely linked to an individual’s overall well-being.
So, let’s dive into the connection between absenteeism and engagement and see how the HR department, armed with data, can tackle absenteeism trends within their organization. Absenteeism isn’t about pointing fingers or labeling people as lazy. It’s more about the work environment and what’s happening around it. And one of the first steps is to collect the right data to understand and pinpoint areas in the workplace that might cause unwanted absenteeism patterns and then take appropriate actions to overall improvement.
All of this is for the benefit of the company, the organization, the team, and, of course, the individual employee. That’s turning insights into real impact.
Absent employees are (super logically, we know) unable to fulfill the scope of their work role – either as an individual or as a team member of the organization. It’s no surprise that one unfortunate outcome of absenteeism is that the workload and departmental pressure often shift to other members of the organization.
Our main focus here isn’t to dwell on the well-covered negative consequences of absenteeism, as these have already been thoroughly discussed in HR research. Instead, our primary goal is to understand how absenteeism works in practical terms, specifically, identifying what drives this phenomenon. Getting a practical grasp of this is the crucial first step toward taking effective action.
Emotional intelligence. What is it anyway? We all know the traditional logical intelligence, but it’s near cousin, perhaps not so much. The role of emotional intelligence (abbreviated as EI) has emerged as a critical factor in personal and professional success. It’s soon become much more than just a buzzword, emotional intelligence encompasses a set of essential skills that allow individuals to navigate emotions, build meaningful relationships, and thrive in diverse environments. This bestows a professional with the ability to be perceived (And perhaps be) and understanding and well-liked figure in the office setting.
From effective leadership to fostering a positive work culture, emotional intelligence plays a pivotal role in shaping the success of individuals and organizations alike.
Emotional intelligence refers to the ability to recognize, understand, and manage one’s own emotions, as well as the emotions of others. It involves being aware of our feelings, empathy towards others, and harnessing emotions to facilitate better decision-making and interpersonal interactions. There are five key components of emotional intelligence:
Leaders who possess high emotional intelligence tend to excel in inspiring and guiding their teams. By honing their Emotional Intelligence skills, leaders can create a positive and inclusive work environment, resulting in increased employee satisfaction and productivity.
Wondering how you can become this kind of leader? Let’s get you started – here’s how leaders can utilize emotional intelligence:
Julian is Woba’s very own in-house data scientist. His expertise lies in applying statistical models to HR data, providing us with a profound understanding of the intricacies, patterns, and correlations within employees’ work lives. With a combination of technical skill and a passion for human behavior, Julian utilizes HR analytics to advise HR and leaders on how they can proactively work with transforming employee data insights into ROI impact.
As we all know by now, employee absenteeism can slowly eat away at an organization’s effectiveness and team performance. Whether it’s a pattern of frequent short-term absences or infrequent but longer ones, absenteeism is a big challenge for how well a company functions. It’s closely linked to an individual’s overall well-being.
So, let’s dive into the connection between absenteeism and engagement and see how the HR department, armed with data, can tackle absenteeism trends within their organization. Absenteeism isn’t about pointing fingers or labeling people as lazy. It’s more about the work environment and what’s happening around it. And one of the first steps is to collect the right data to understand and pinpoint areas in the workplace that might cause unwanted absenteeism patterns and then take appropriate actions to overall improvement.
All of this is for the benefit of the company, the organization, the team, and, of course, the individual employee. That’s turning insights into real impact.
Absent employees are (super logically, we know) unable to fulfill the scope of their work role – either as an individual or as a team member of the organization. It’s no surprise that one unfortunate outcome of absenteeism is that the workload and departmental pressure often shift to other members of the organization.
Our main focus here isn’t to dwell on the well-covered negative consequences of absenteeism, as these have already been thoroughly discussed in HR research. Instead, our primary goal is to understand how absenteeism works in practical terms, specifically, identifying what drives this phenomenon. Getting a practical grasp of this is the crucial first step toward taking effective action.
Emotional intelligence. What is it anyway? We all know the traditional logical intelligence, but it’s near cousin, perhaps not so much. The role of emotional intelligence (abbreviated as EI) has emerged as a critical factor in personal and professional success. It’s soon become much more than just a buzzword, emotional intelligence encompasses a set of essential skills that allow individuals to navigate emotions, build meaningful relationships, and thrive in diverse environments. This bestows a professional with the ability to be perceived (And perhaps be) and understanding and well-liked figure in the office setting.
From effective leadership to fostering a positive work culture, emotional intelligence plays a pivotal role in shaping the success of individuals and organizations alike.
Emotional intelligence refers to the ability to recognize, understand, and manage one’s own emotions, as well as the emotions of others. It involves being aware of our feelings, empathy towards others, and harnessing emotions to facilitate better decision-making and interpersonal interactions. There are five key components of emotional intelligence:
Leaders who possess high emotional intelligence tend to excel in inspiring and guiding their teams. By honing their Emotional Intelligence skills, leaders can create a positive and inclusive work environment, resulting in increased employee satisfaction and productivity.
Wondering how you can become this kind of leader? Let’s get you started – here’s how leaders can utilize emotional intelligence:
Job satisfaction. Ah, yes. It is one of the most important factors for employees all over the world. A lot of people will claim paychecks, career-advancement or something else is what drives them – but it all boils down to the same thing: Overall job satisfaction.
Job satisfaction is the key to unlocking the true potential of both employees and organizations. It goes beyond merely earning a paycheck or a new promotion; it’s about finding fulfillment, purpose, and joy in what we do each day. Job satisfaction ignites a powerful spark within us, driving us to give our best, thrive in our roles, and contribute wholeheartedly to our company’s (and our own) success.
In this blog post, we embark on a journey to explore the essence of job satisfaction, how it impacts individual well-being, and how advanced surveys can be your compass for the HR-manager to navigate the path to a fulfilling work life for every employee.
Job satisfaction thrives on having a sense of purpose. It’s the moment we realize that our work has meaning, that we are part of a greater mission, and our efforts make a positive impact on our colleagues, customers, or even the world at large. Whether we’re helping people, advancing technology, or creating art, finding purpose in our daily tasks fuels our passion and inspires us to excel.
Advanced engagement surveys empower organizations to understand how well they align with their employees’ purpose and assess if individuals see a meaningful connection between their role and the company’s mission.
The journey towards job satisfaction often involves continuous learning and development. A growth mindset allows us to embrace challenges, learn from failures, and persistently seek opportunities for growth. When we feel encouraged to enhance our skills and knowledge, we become more engaged in our work and open doors to exciting career paths.
With the use of a good survey tool, you’ll get real-time insights, and have an easy time identifying areas that require investment in employee development, such as training programs, workshops, or mentorship initiatives, nurturing a culture of continuous learning.
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